SpecCheck

Learn how to find, order, and pay for stock lenses, and how to track your orders in SpecCheck.

Stock Lenses

Learn what the SpecCheck Stock Lens Portal is, who can use it, and how to place your first stock lens order.

Getting Started with Stock Lens Ordering

Quick answers to the most common questions about ordering stock lenses on SpecCheck.

Stock Lens Ordering FAQ

What the Stock Lens Portal is, who can use it, and answers to common questions.

Getting Started

A step-by-step guide to browsing lenses, selecting powers from the ordering grid, and adding lenses to your cart.

How to Order Stock Lenses

Understand the colors, stock levels, and layout of the Lens Ordering Grid.

Reading the Stock Lens Grid

Learn the difference between ordering stock lenses for a specific patient and restocking your office's lens bank.

Reference Orders vs. Inventory Orders

Find lenses, read the ordering grid, and choose between patient and inventory orders.

Ordering Lenses

Your stock lens cart is shared across everyone in your office. Here's how it works and what the "cart has been modified" message means.

Your Shared Stock Lens Cart

How to submit your stock lens order, when orders ship, and what happens to out-of-stock items.

Checking Out and Order Cutoff Times

Manage your office's shared cart and submit orders before the same-day cutoff.

Cart & Checkout

View order status, see what shipped, and find tracking numbers for your stock lens orders.

Tracking Your Stock Lens Orders

What to do if you receive a defective lens, the wrong lens, or need to return unopened stock lenses.

Stock Lens Returns, Defects, and Order Errors

Track order status and shipments, and resolve returns, defects, or order errors.

Orders & Shipping

How stock lens orders are billed, how to view and pay statements, set up autopay, manage payment methods, and what to do if a payment fails.

Stock Lens Billing and Monthly Statements

View statements, make payments, set up autopay, and manage payment methods.

Billing & Payments

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