Click any order on your Orders page to open its Order Details page. This is where you'll find the order's current status, tracking, invoice, notes, and full status history.
The Order Header
The top of the page shows the patient name and the order's current status. A SpecCheck Order or Non-SpecCheck Order label lets you know how the order was submitted. Buttons in the header let you:
Redo an order once it has shipped (learn more).
Duplicate an order to start a new one with the same details.
Star or flag the order (Starred Orders, Flagged Orders).
Overview
The Overview card shows the Job Type, Rx #, Tray #, and Invoice #. Once your lab ships the order, a Tracking Number appears here too. Click it to open the carrier's tracking page.
Rx, Lens, and Frame Information
Review everything that was ordered: the prescription for each eye, the lens style, material, and add-ons, and the frame details.
Patient Order Tracker
With SpecCheck Pro, the Patient Order Tracker card lets you send status updates to your patient and see when the last notification went out (learn more).
Documents
The Documents card holds the files for the order:
Print Details and Packing Slip – Print a summary of the order or a packing slip (orders submitted through SpecCheck only).
Invoice – View and download the lab's invoice once it's ready.
Trace File – Shown if a trace file was attached to the order.
Office Notes
Add notes about the order for your team. Office Notes are never visible to your lab partner (learn more).
Order History
See who submitted the order, when it was submitted, when it was last updated, and every status update from your lab, newest first.
Free vs. Pro
On every plan, you can open and view everything above for orders submitted through SpecCheck. Orders submitted outside SpecCheck (for example, by phone, fax, VisionWeb, or Eyefinity) show a Pro lock and can't be opened on the Free plan (learn more).
To upgrade at any time, click Start Pro Trial (or Upgrade to Pro if your trial has been used) in the left sidebar, or go to Settings → Plans & Billing.
Questions? Email [email protected].