Skip to main content
All CollectionsDashboardTroubleshooting
What is a Non-SpecCheck Order?
What is a Non-SpecCheck Order?

Understand what Non-SpecCheck Orders are, their limitations, and how to unlock full access with SpecCheck Pro.

Updated this week

What is a Non-SpecCheck Order?

A Non-SpecCheck Order refers to any order that was not submitted through the SpecCheck platform.

Where Do Non-SpecCheck Orders Come From?

These orders may originate from various external sources, including (but not limited to) orders submitted via:

  • VisionWeb

  • Eyefinity

  • Phoned or faxed-in orders

  • Etc.

Limitations of Non-SpecCheck Orders

Orders not submitted through the SpecCheck platform often lack the structure and data integrity needed to fully support platform features. Due to their inconsistent formatting, Non-SpecCheck Orders come with several limitations:

  • 🔁 No One-Click Redos or Duplications
    These streamlined tools are only available for orders submitted through SpecCheck.

  • 🧾 Limited Invoice Access
    Only SpecCheck Pro users can access individual invoices for Non-SpecCheck orders. This feature is not available on the free plan.

  • 🗓️ Shortened Retention Period
    These orders are only retained in the system for 6 months before being permanently deleted.

How to Avoid These Limitations

For the best experience and full functionality—including redos, duplications, long-term order retention, and invoice access—we strongly recommend submitting orders directly through SpecCheck.

However, if you prefer to keep your current workflow and continue using outside systems, you’ll need to be on the SpecCheck Pro plan to access individual invoices, order status history, and more for those Non-SpecCheck orders.

Did this answer your question?