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What is a Non-SpecCheck Order?

Understand how orders submitted outside of SpecCheck are handled — and what’s possible with SpecCheck Pro.

Updated yesterday

What is a Non-SpecCheck Order?

A Non-SpecCheck Order refers to any Rx order that was not submitted through SpecCheck’s order entry tool.

These orders may come from:

  • VisionWeb

  • Eyefinity

  • Orders phoned or faxed into the lab

  • Handwritten order forms

  • Or any other external tool

Limitations of Non-SpecCheck Orders

Orders not submitted through the SpecCheck platform often lack the structure and data integrity needed to fully support platform features. Due to their inconsistent formatting, Non-SpecCheck Orders come with several limitations:

  • 🔁 Limited or Missing Data
    Orders submitted outside SpecCheck often have limited or missing data. We will always show all the data that we have access to.

  • 🧾 No Invoice Access
    Only users on SpecCheck Pro can access individual order invoices or order status history for non-SpecCheck orders.

  • 🗓️ Shortened Retention Period
    Non-SpecCheck orders are only retained in the system for 6 months before being permanently deleted.

How to Avoid These Limitations

For the best experience and full functionality—including redos, duplications, long-term order retention, and invoice access—we strongly recommend submitting orders directly through SpecCheck.

However, if you prefer to keep your current workflow and continue using outside systems, you’ll need to be on SpecCheck Pro to access individual invoices and certain other features for non-SpecCheck orders. To upgrade your account at any time, click "Unlock More" in the left sidebar of your SpecCheck Dashboard.

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