What is a Non-SpecCheck Order?
A Non-SpecCheck Order is any Rx order that wasn't submitted through SpecCheck's order entry tool. These orders may come from:
VisionWeb or Eyefinity
Orders phoned or faxed into the lab
Handwritten order forms
Any other external tool
(Note: On the Free plan, Non-SpecCheck orders appear in your order list, but their statuses and details are locked. Upgrade to SpecCheck Pro to view them.)
How to Tell the Difference
On the Orders Overview page, orders submitted through SpecCheck have a purple check badge next to the patient's name.
With SpecCheck Pro, Non-SpecCheck orders open to an Order Details page with a Non-SpecCheck Order tag and a blue banner letting you know some functionality will be unavailable.
Limitations of Non-SpecCheck Orders
Orders placed outside SpecCheck often lack the structure and data needed to fully support platform features:
🔒 SpecCheck Pro Required: On the Free plan, Non-SpecCheck orders appear in your order list with the patient name, tray number, and submitted date, but the Order Status column shows a Pro lock and you can't open the order. Clicking one opens the Order Statuses & Details window, where you can Start Pro Trial or Request a Demo. Upgrade to SpecCheck Pro to view statuses, details, status history, invoices, and tracking for every order.
🔁 Limited or Missing Data: We display all the data your lab partner provides, but these orders often have gaps.
🗓️ Shorter Retention: Non-SpecCheck orders are kept for 6 months before being archived.
For the best experience, including one-click redos and duplicates, Rewards points, and long-term order retention, we recommend submitting orders directly through SpecCheck. If you prefer to keep your current workflow, upgrade to SpecCheck Pro to unlock statuses, details, and invoices for these orders. To upgrade at any time, click Start Pro Trial (or Upgrade to Pro if your trial has been used) in the left sidebar, or go to Settings → Plans & Billing.