Keep patients informed while reducing inbound calls. The Patient Order Tracker lets your patients access simple order updates that you control from our HIPAA compliant online portal. Patients won’t see lab production statuses, and you always decide when they're notified that their order is ready for pickup.

✅ Reduces patient calls by proactively sharing order status updates

✅ You stay in full control of when notifications are sent

✅ Works for all orders, including insurance and non-SpecCheck orders

✅ Fully HIPAA-compliant experience for your patients

Learn more about the Patient Order Tracker →

Get clarity on your practice's performance with detailed reports and insights. Advanced Practice Reporting gives you instant access to data from all of your orders including ordering habits, product usage, and lab partner performance — all from our dashboard. Updated daily with data directly from your lab partners, no maintenance is required on your end. Designed to help you run a smarter, more efficient practice.

✅ See your order volume over time, by type, and by lab
✅ Track top lens styles, coatings, add-ons, and redo rates
✅ Identify trends, bottlenecks, and turnaround delays
✅ Uses real data updated daily to improve operations and patient outcomes

Spot delays before they become problems. Flagged Orders are automatically triggered when a job is stuck in production too long or hits a potentially problematic status. This feature helps you quickly surface and resolve at-risk orders, as well as customize when they’re flagged to fit your office’s workflow.

✅ Orders are flagged automatically based on delays or problem statuses
✅ Customize when orders get flagged based on your workflow
✅ Use the filter to see all flagged orders in one place
✅ Manually clear flags when resolved to keep your dashboard clean

Learn more about Flagged Orders →

See the full journey of every job, regardless of how it was submitted. Order Status History lets you view a complete timeline of status changes from submission to shipment, so you can track every step and catch issues faster.

✅ Track every step as orders move through production

✅ Get real-time updates on progress and delays

✅ See a visual timeline of every step, from start to finish
✅ Works for all orders in Pro, even those submitted outside of SpecCheck

A cleaner look that’s easier on the eyes. Dark Mode offers a sleek, low-glare version of your entire SpecCheck dashboard. Perfect for long days, late nights, or anyone who prefers a softer visual experience.

✅ Reduces eye strain during extended screen time
✅ Modern, high-contrast design that looks sharp on any device
✅ Switch between light and dark modes instantly in your settings

Keep your most important jobs front and center. Starred Orders let you highlight and track high-priority jobs with ease. You'll get email alerts as starred jobs move through production, and they’ll always be just a click away with the Starred Orders filter so nothing gets missed.

✅ Mark high-priority jobs with a single click from any order view
✅ Receive email alerts as starred orders progress through production
✅ Quickly filter to see only your active starred jobs
✅ Unlimited starring available with SpecCheck Pro

Learn more about Starred Orders →

Collaborate smarter within your practice. Internal Office Notes let you add private notes about any order that are only visible to you and your team at the office — great for sharing reminders, feedback, or context that helps everyone in your office stay aligned. Notes are never seen by the lab and don’t expire.

✅ Leave unlimited notes across all orders, visible only to your office
✅ Record reminders, customer feedback, or special instructions
✅ Notes are time-stamped, editable, and always saved to the order
✅ Perfect for training, internal updates, and quality assurance

Learn more about Internal Office Notes →

It depends on how your team uses SpecCheck:

To upgrade your account at any time, click "Unlock More" in the left sidebar of your SpecCheck Dashboard.

Yes! Every new office added to SpecCheck automatically gets a 14-day free trial of most Pro features. The trial starts at the office level — so any users added during that period will also have access. Users added after the trial ends will not see Pro features unless you upgrade that location. Learn more here.

Yes, you can book a demo with a member of our team by clicking here.

Absolutely. You can upgrade or downgrade your plan at any time from the Settings > Subscription section of your dashboard.

If you downgrade to the Free plan, your previously starred orders and notes will still be visible, but you will not be able to add new ones beyond the Free plan limits above.

SpecCheck Pro is billed at $39/month per office location. If your practice has 3 or more locations, you're eligible for a multi-location discount. Reach out to [email protected] for custom pricing.