SpecCheck gives you two easy ways to reuse order details:
Redo Order – for remakes or warranty jobs after shipment
Duplicate Order – for multiple-pair or repeat jobs before shipment
These tools save time, reduce manual entry, and are available to all SpecCheck users, regardless of how the original order was submitted.
💎 Free vs. Pro Plan Access
SpecCheck Orders: Redoing and duplicating orders originally submitted directly through SpecCheck is 100% free for all users.
External / Legacy Orders: To redo or duplicate orders originally submitted outside of SpecCheck (e.g., Eyefinity, VisionWeb, fax, phone), your practice will need a SpecCheck Pro subscription to access the full order details page.
If you are on the Free plan and the original order was not submitted through SpecCheck, you can still submit the job by clicking Create Order and noting that it's a redo in the Special Instructions field.
Redo an Order (Available after order is shipped)
Use this when you need to submit a remake due to lab error, office changes, or warranty coverage.
Step 1: Locate or Start the Order
If the order was submitted on SpecCheck (or you are on Pro): Go to the Order Details page of the original order and click the Redo Order button in the upper-right corner.
If the order was not submitted through SpecCheck and you're on the Free plan: Click Create Order from your main dashboard and specify in the Special Instructions field that this job is a Redo.
Step 2: Choose your Redo Type (For orders originally submitted through SpecCheck, or for redos of non-SpecCheck orders for Pro users)
Lab Redo – For issues caused by the lab (e.g., incorrect Rx, coatings, damage)
Office Redo – For updates or corrections made by your office (e.g., Rx, PD, lens or frame changes)
Warranty Redo – For lens remakes under manufacturer warranties (e.g., Crizal)
Please note: Your lab partner will make the final decision on how the redo is classified. If you have any questions on why an order has been classified a certain way, you should reach out to the lab directly.
Step 3: Submit
Enter a Redo Reason and click Create Redo Order to review all fields before submitting to the lab.
How to Duplicate an Order (Available at any time)
Go to the Order Details page of the original job
Click the “Duplicate Order” button in the upper-right corner
You’ll see a confirmation modal — review the options below:
Include Frame Information
Enable this if the new order will use the same frame details (manufacturer, model, size, etc.) as the original order. Use this when you're sending another job with the same frame or reordering an identical pair.
Link this Order as a Multi-Pair Order
Select this if the new order is a multi-pair tied to the original (e.g. sunwear, second pair, computer glasses). Some labs offer multi-pair discounts, and linking orders may help your lab partner apply those benefits automatically.
Once you've reviewed and confirmed your preferences, click Continue to move into the order entry form — pre-filled with as much information from the original job as possible.
Make any changes you'd like and then Submit the order.
Why You Should Submit Redos and Duplicates Through SpecCheck
Redos and Duplicates Stay Linked
When you click Redo Order or Duplicate Order from an order’s details page, SpecCheck automatically links the new job to the original. This creates a traceable relationship across all connected orders — including:
Redos of redos
Multi-pair jobs
Any job derived from a previous order
This link ensures data integrity, clear lab communication, and accurate reporting. To access go to the original order details, and near the Overview section of the page click View Linked Orders.
Fewer Errors & Manual Fixes
When redos or multi-pair orders are submitted through general order entry:
Order IDs are often mistyped or missing
Important details are lost or skipped
Orders may not qualify for multi-pair discounts
The system can’t group the jobs properly
By contrast, submitting using the built-in Redo and Duplicate buttons ensures:
Order data is automatically imported
Redo reasons and types are clearly defined
Discounts (where applicable) are applied correctly
Full visibility for both your team and the lab
SpecCheck streamlines your redo process so you spend less time on paperwork and more time helping your patients. As always, we’re here to help if you have any questions! Please email us at [email protected] and we will get back to you as soon as possible.