SpecCheck gives you two easy ways to reuse order details:
Redo – for remakes or warranty jobs after the order has shipped
Duplicate – for multiple-pair or repeat jobs, available at any time
These tools save time, reduce manual entry, and keep the new job linked to the original.
💎 Free vs. Pro Plan Access
SpecCheck Orders: Redoing and duplicating orders originally submitted through SpecCheck is 100% free for all users.
External / Legacy Orders: To redo or duplicate orders originally submitted outside of SpecCheck (e.g., Eyefinity, VisionWeb, fax, phone), your practice will need SpecCheck Pro to access the full order details page.
On the Free plan, you can still submit the job by clicking Create Order and noting that it's a redo in the Special Instructions section.
Redo an Order (After the Order Ships)
Use this when you need to submit a remake due to lab error, practice changes, or warranty coverage.
Open the Order Details page of the original order.
Click Redo in the upper-right corner. (The button is greyed out until the order has been marked Shipped.)
In the Redo Order Information window, choose a Redo Type:
Lab Redo – For issues caused by the lab (e.g., incorrect Rx, coatings, damage)
Office Redo – For updates or corrections made by your practice (e.g., Rx, PD, lens or frame changes)
Warranty Redo – For lens remakes under manufacturer warranties
Enter a detailed Redo Reason.
Click Create Redo Order to review the pre-filled order and submit it to the lab.
Please note: Your lab partner makes the final decision on how a redo is classified. If you have questions about a classification, please reach out to the lab directly.
Duplicate an Order (Any Time)
Open the Order Details page of the original job.
Click Duplicate in the upper-right corner.
In the You're About to Create a New Order window, choose your options:
Include Frame Information from the original order – Use this if the new order uses the same frame (manufacturer, model, size, etc.).
Link this order to the original order as a Multi-Pair order – Select this for a second pair tied to the original (e.g., sunwear or computer glasses). Some labs offer multi-pair discounts, and linking helps your lab apply them.
Click Create Order. The order form opens pre-filled with as much information from the original job as possible.
Make any changes and submit the order.
Redos and Duplicates Stay Linked
When you use the Redo or Duplicate buttons, SpecCheck links the new job to the original, including redos of redos and multi-pair jobs.
Redo orders show an orange Redo tag in the Overview section, along with the Original Order ID and a View Original Order link.
Multi-pair orders show a Multi Pair tag.
On the Orders Overview page, click the Redos card to see all of your redo orders.
Fewer Errors & Manual Fixes
When redos or multi-pair orders are submitted through general order entry, order IDs are often mistyped, details get lost, and multi-pair discounts may be missed. Using the built-in Redo and Duplicate buttons ensures:
Order data is automatically imported
Redo reasons and types are clearly defined
Discounts (where applicable) are applied correctly
Full visibility for both your team and the lab
As always, we're here to help! Please email us at [email protected] and we will get back to you as soon as possible.