One cart for your whole practice
Your stock shopping cart is shared by every user at your practice. When a team member adds, edits, or removes lenses or supplies, everyone sees the same cart. This lets your team build one consolidated order throughout the day instead of placing several small ones.
Viewing your cart
Click Cart in the left-hand menu (the purple badge shows how many items are in it), or click Review Cart from the Stock Inventory page.
If your cart total is under $30, a blue banner lets you know that a $15 small cart fee will be added to your order at checkout.
Orders of $65 or more get free ground shipping. A progress bar near the top of the cart shows how much more you need to add to qualify, and lets you know when free ground shipping is unlocked.
At the top of the cart you'll see the total number of items, the cart total, and the Proceed to Checkout button. Items are grouped by reference name (your patient or job), with inventory items grouped under Inventory. Each group row shows its products, a Details summary, the number of items, and the subtotal. See Reference Orders vs. Inventory Orders.
The Details column on a group row summarizes what's inside:
Lenses with 1 or 2 powers list each power.
Lenses with 3 or more powers show the count, for example "4 Powers".
Groups with 2 or more supplies show the count, for example "2 Supplies".
Groups with both lenses and supplies show both counts, one above the other.
Click the arrow next to a group to expand it and see every product, power, and supply.
Click the expand/collapse button next to the search bar to open or close every group at once.
Use the search bar to find items by customer, product, or prescription.
Changing quantities or removing items
Expand a group to see each lens power and supply with its unit price and the Qty Available. Supplies appear as a single row with no power. Use the plus and minus buttons to change the quantity. The plus button stops at the quantity available. When a quantity is 1, the minus button becomes a trash can. Click it to remove that item from the cart.
If an item in your cart can no longer be ordered, it shows No longer available. Remove it before you check out.
You can also remove a whole group (for example, everything for one patient) at once. Click the red trash can on the group's row.
To add more lenses to your cart, click Browse Catalog. See How to Order Stock Lenses and How to Order Stock Supplies.
Order Breakdown
Click Order Breakdown to open a snapshot of your whole cart organized by product instead of by patient. It has two sections:
Lenses: grouped by product. Expand a product to see the quantity of each power and how many are available.
Supplies: a simple list of each supply with its quantity and how many are available.
This is a quick way to double-check totals before you check out. You can also check out from this panel.
"Your cart has been modified, please check your cart and try again"
This message appears if a teammate changes the cart while you're checking out. It's a safety check so nothing is ordered that you haven't seen. Review the cart, confirm everything looks right, and check out again.
Tips for teams
Agree on who submits the cart each day so orders go out before the same-day cutoff (1:00 p.m. Pacific Time). See Checking Out and Order Cutoff Times.
Use clear reference names so everyone can tell which items belong to which patient.
Need help? Contact us at [email protected].