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I Can’t Sign Into My Existing Account

How to regain access to your SpecCheck account if you can’t log in or don’t remember your credentials.

Updated over 4 months ago

Forgot Your Email or Username?

Your SpecCheck username is the email address used when your account was created. If you’re unsure which email was used:

  • Search your inbox(es) for emails from SpecCheck or @speccheckrx.com

  • Check with your office administrator or lab partner to confirm the email that was registered


Forgot Your Password?

If you remember your email but forgot your password:

  1. Click “Forgot password?”

  2. Enter your email address

  3. You’ll receive a password reset email with a secure link to choose a new password

Be sure to check your spam or junk folder if the email doesn’t appear in your inbox.


Still Having Trouble?

If you’ve tried the steps above and still can’t log in:

  • Make sure you’re using the correct login email

  • Try resetting your password again

  • If you're still locked out, contact our support team and we'll help you regain access

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