SpecCheck Couldn't Automatically Validate Your Account with Your Lab Partner
For your security, SpecCheck uses a verification process to ensure that new users only gain access to office data they’re authorized to see. In some cases, your lab partner may need to manually approve your access. When this happens, we’ll notify you by email and let you know the lab is reviewing your request. This process typically takes a few business days.
What to Expect:
Once your lab approves access, you’ll receive a password reset email so you can log in.
If you haven’t been added after 2–3 business days, please contact your lab representative directly to follow up and request access.
Already Have a SpecCheck Account?
If your email is already tied to a SpecCheck account, you will not receive a new password email when a new office is created. In that case:
Log in using your existing credentials
If you forgot your password, click “Forgot password?” on the login screen to reset it
Once you’re added to the new location, it will appear in your dashboard automatically
Didn't Receive a Password Email?
If you were told your account was approved but haven’t received your reset link:
Check your spam/junk folder — some email filters may block or redirect our emails
If using a company email, contact your IT administrator to whitelist messages from @speccheckrx.com
Still not seeing it? Reach out to our support team and we’ll help you get set up
If you have any questions, don’t hesitate to contact us — we’re here to help! [email protected]