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Getting Help in Lab View

Ask SpecCheck AI, browse support articles, check system status, report an issue, or share feedback from Lab View.

The Help Menu

Click Help at the bottom of the left sidebar to open the Help Center menu:

  • Ask SpecCheck AI – Open the SpecCheck AI assistant to ask a question about SpecCheck or get help creating an Rx order.

  • Support Articles – Browse help articles to get started.

  • Share Feedback – Send us ideas or feedback through a short survey.

  • Status Page – Check the current health of SpecCheck services.

  • Report Issue – Let our team know about a bug.

You can also open SpecCheck AI anytime with the SpecCheck AI button in the top bar.

Report an Issue

  1. Click Help → Report Issue.

  2. Describe what happened in Issue Description.

  3. Optionally, click Choose file to attach a screenshot.

  4. Click Report Issue.

Share Feedback

Have an idea? Click Help → Share Feedback to send it to us through a short survey. We read every submission!

Contact SpecCheck Support

Email us anytime at [email protected].

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