The Orders Overview page helps you quickly view, sort, and filter all of your Rx orders with participating lab partners, so you can stay on top of job statuses, key details, and follow-ups with ease. To open it, click Orders in the left sidebar.
Quick Filter Cards
At the top of the page, you'll see a row of cards that instantly narrow your order list:
All – Every order in your dashboard.
In Progress – Orders currently being worked on at the lab (applies an Order Status filter for all in-process statuses).
Redos – Only redo orders. Redos are marked with an orange Redo tag next to the patient name.
Starred – Orders you've starred, with a count of how many are starred. Learn more about Starred Orders.
Needs Attention – Orders that have been flagged, either automatically by SpecCheck or by your lab partner. The red badge shows how many orders need attention. Learn more about Flagged Orders.
Free Plan: Quick filters and Flagged Orders apply to all jobs submitted through SpecCheck.
Pro Plan: Quick filters and Flagged Orders apply across all Rx jobs, including orders submitted outside of SpecCheck.
Filter Chips
Below the cards, filter chips let you get more specific. Click any chip to open its filter, enter or select your criteria, and the table updates to match. You can combine as many filters as you'd like:
Patient Name – Type a patient's first or last name.
Invoice # – Search by the lab invoice number.
Tray # – Search by tray number.
Order Status – Check one or more lab statuses (for example, Frame To Come, In Process, Shipped, or Canceled), then click Apply.
Redo, Starred, and Flagged – Show only orders that match.
Active filters are highlighted. Click the x on a chip to remove it, or click Clear filters to reset the list.
Reading the Order Table
Star – Click the star to add or remove an order from your Starred list.
Flag – A red flag means your lab flagged the order and started a Live Chat. An orange flag means the order exceeded your Flagged Orders threshold.
SpecCheck badge – A purple check badge next to the patient name means the order was submitted through SpecCheck.
Tray Number, Order Status, and Submitted On – Key details for each job. Click any row to open the Order Details page.
You'll see the number of matching orders in the lower-left corner of the table. Use Previous Page and Next Page in the lower-right corner to view more results (20 orders per page).
Can't Find an Order?
Click Why can't I find an order? next to the page title, or read this article for the most common reasons an order may not appear.
If you have any questions about the Orders Overview page, don't hesitate to contact us at [email protected].