At SpecCheck, our mission has always been to build the fastest, easiest, and most powerful platform for eye care professionals to submit and manage Rx orders. Every improvement we make is guided by a simple philosophy: if you're submitting orders on SpecCheck, you should have the best experience possible. Thanks to the support of 12,000+ eye care professionals and lab partners, we're excited to make some major updates with our mission in mind.
Beginning August 1, 2026, we're making important updates to our Free and Pro plans to better align with that vision. We're opening up some of our most powerful, previously paywalled tools to all users submitting orders through SpecCheck. At the same time, we are evolving the value of Pro for practices that rely on SpecCheck to also manage orders submitted outside of our platform.
What's Changing?
To help your practice navigate this transition, here is a breakdown of the key updates coming on August 1, 2026. For a full comparison of the new plans, check out the next section:
🌟 Submit Through SpecCheck & Unlock Premium Tools!
If your practice submits orders through SpecCheck, we want you to have the best experience possible. With this change, we're making several of our most valuable tools available for all users on every order submitted through SpecCheck, regardless of whether you're on the Free or Pro plan.
These features reduce repetitive data entry, eliminate unnecessary clicks, and make submitting Rx orders faster, easier, and more efficient than ever before. With this change, the following features will be available for all SpecCheck orders:
My Frames - Build, manage, and create orders using your own frame inventory, directly in SpecCheck.
Flagged Orders - Get notified when an order is delayed or needs special attention, automatically.
Unlimited Lens Packages - Save commonly ordered lens combinations so you can apply them to new orders with a single click.
Unlimited Starred Orders - Receive email updates when starred orders move through different statuses of production.
Customizable Delayed Orders - Set a grace period to edit or cancel orders, before they're officially sent to the lab.
We believe the tools that make submitting orders through SpecCheck fast, accurate, and effortless should be available to every practice that chooses to submit through our platform - not reserved behind a paywall.
👓 Visibility Into All Orders Is Now on Pro
As we make the order submission experience dramatically better for practices that submit through SpecCheck, we're also evolving the value of our Pro plan. With this update, Free plan users will only be able to view orders submitted through SpecCheck. If your practice wants to maintain a holistic view of all Rx orders, including those submitted outside of SpecCheck, you'll need to upgrade to Pro.
This creates a clear distinction between our plans. Practices that submit through SpecCheck receive the fastest, easiest, and most feature-rich ordering experience, while practices that also submit orders outside of SpecCheck can use Pro to maintain a complete view of all of their Rx orders.
💎 Pro Offers Advanced Practice Management Tools
Pro continues to exclusively feature tools designed to help practices manage patients, staff, and day-to-day operations beyond orders. These include:
Patient Order Tracker - Keep your patients informed about the status of their orders with a customizable, online order-tracking portal.
Advanced Practice Reporting - Track SpecCheck order trends and much more with powerful filters and lab-specific dashboards.
Roles & Permissions - Control Standard user access by assigning custom roles to different team members.
Individual Order Invoices - Access the individual order invoice for all orders, regardless of how they were submitted.
Dark Mode - Switch to dark mode for a more comfortable viewing experience.
Early Access Features - Be the first to try new, fully built features before they're released to everyone.
Plan Comparison
Below is a detailed breakdown of what's included with the updated Free and the Pro plans. To upgrade your account at any time, click "Upgrade to Pro" in the left sidebar of your SpecCheck Dashboard.
New Plans (Starting 8/1) | Free | Pro |
Order Submission |
|
|
Rx Order Entry Submit accurate lens orders with built-in validations and the industry's lowest redo rate. |
✅ |
✅ |
All Order Statuses View live production statuses for every Rx order. | 🟣 Available For Every SpecCheck Order |
✅ |
Build, manage, and create orders using your own frame inventory, directly in SpecCheck. |
✅ |
✅ |
Save commonly ordered lens combinations so you can apply them to new orders with a single click. |
✅ |
✅ |
Set a grace period to edit or cancel orders, before they're officially sent to the lab. |
✅ |
✅ |
Order Management |
|
|
Get notified when an order is delayed or needs special attention, automatically. | 🟣 Available For Every SpecCheck Order |
✅ |
Receive email updates when starred orders move through different statuses of production. | 🟣 Available For Every SpecCheck Order |
✅ |
Shipment Tracking Access tracking numbers and invoice details for shipped orders. | 🟣 Available For Every SpecCheck Order |
✅ |
Order Status History View the complete, step-by-step history of every Rx order. | 🟣 Available For Every SpecCheck Order |
✅ |
Add and share notes on specific orders to keep your team aligned. | 🟣 Available For Every SpecCheck Order |
✅ |
Submit redos or create multiple-pair jobs with using automatically imported data from the original job. |
✅ |
✅ |
Draft Orders Save unfinished orders as drafts to complete or review later on. These never expire. |
✅ |
✅ |
Lab Billing & Communications |
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Lab Live Chat Message lab customer service directly from your dashboard, no phone calls or waiting on hold required. |
✅ |
✅ |
Online Billing and Payments Manage lab payments with a 256-bit secure billing portal that includes autopay and statement history. |
✅ |
✅ |
Individual Order Invoices Quickly view or download invoices for each of your shipped Rx orders. | 🟣 Available For Every SpecCheck Order |
✅ |
Reporting & Patient Management |
|
|
Advanced Practice Reporting Track order trends and much more with powerful filters and lab-specific dashboards. |
❌ | 🟣 Available For Every SpecCheck Order |
Keep your patients informed about the status of their orders with a customizable, online order-tracking portal. |
❌ |
✅ |
User Experience |
|
|
Rewards Program Earn rewards and gift cards for submitting orders through the SpecCheck platform. |
✅ |
✅ |
Add as many team members as you need with no per-user fees or limits. |
✅ |
✅ |
Control Standard user access by assigning custom roles to different team members. |
❌ |
✅ |
Dark Mode Switch to dark mode for a more comfortable viewing experience. |
❌ |
✅ |
Be the first to try new, fully built features before they're released to everyone. |
❌ |
✅ |
FAQs
1. When do these plan updates officially go live?
These changes take effect on August 1, 2026 for all users.
2. Can I switch between plans?
Absolutely. You can upgrade or downgrade your plan at any time from the Settings > Plans & Billing section of your dashboard. Learn more about upgrading and downgrading here.
3. I am a current SpecCheck Pro subscriber. Do I need to do anything?
No, no action is required on your part. You will retain access to your entire premium toolkit.
4. What are the changes coming to Advanced Practice Reporting?
We are shifting our analytics structure to focus on native platform metrics:
Current Pro Users: If you are currently subscribed to SpecCheck Pro prior to August 1, 2026, you will be fully grandfathered into your legacy reporting setup. You will maintain complete data insights for all orders (both SpecCheck and external).
New Pro Users: Practices that upgrade to Pro on or after August 1, 2026, will exclusively have reporting data generated for orders submitted directly through the SpecCheck platform.
5. Is there a free trial of SpecCheck Pro?
Yes! Every new office added to SpecCheck automatically gets a 14-day free trial of most Pro features. The trial starts at the office level, so any users added during that period will also have access. Users added after the trial ends will not see Pro features unless you upgrade that location. Click Upgrade to Pro on your dashboard to start your free trial.
6. Can I book a demo of the platform?
Yes, you can book a demo with a member of our team by clicking here.
7. How does the pricing work for multiple offices / locations?
SpecCheck Pro is billed at $39/month per office location. If your practice has 3 or more locations, you're eligible for a multi-location discount. Reach out to [email protected] for custom pricing.
Conclusion
We are incredibly excited about how these updates will expand the powerful tools available to your practice on SpecCheck. Restructuring our plans today allows us to pave the way for massive, highly anticipated updates tomorrow!
If you have any questions or feedback, reach out to our team anytime at [email protected]!