What is the Frame Catalog?
The Frame Catalog is where your lab hosts and manages the frames you support. Add frames to a Product List so ECPs can select verified frame data during order entry instead of typing it by hand.
Interested in activating the Frame Catalog? This is an add-on service for lab partners. Reach out to [email protected] to get started!
Find and Manage Frames
Click Catalogs in the left sidebar, then Frame Catalog.
Filter with the Manufacturer, Model, Color, Eye Size, and UPC chips, or use Search Frames.
Add frames with Add New Frame (manually, with Frames Data, or by CSV).
Bulk actions: Check one or more frames to take action on them, such as deleting them.
Edit a frame: Use the "..." menu in the Actions column, or open its Frame Details page and click More.
Make Frames Available to ECPs
Frame Lists have been replaced by Product Lists. To control which frames an account can order:
Go to Catalogs → Product Lists.
Create a new list or click an existing one.
In Step 3: Select Frames & Redos, check the frames to include and choose at least one Redo Type, then click Save.
Open the ECP from the ECPs page. On the Overview tab, click Assign Product List (or Assign New Product List if the account already has one). The Assign Product List window opens.
Choose the list from the Select Product List dropdown, review the preview, then click Save. You'll see a confirmation that the product list was assigned. An ECP can have more than one Product List.
If Frames aren't enabled for your lab, the Frames column in the Select Frames & Redos step is locked and shows "Frames are currently not enabled for your lab." To enable Frames, contact [email protected].
How to Upload Your Frame Catalog via CSV
The template has a header row and one example row. Before you fill it out:
Keep the header row exactly as it is. Don't rename, reorder, add, or remove columns.
Delete the EXAMPLE row before uploading so it isn't added to your catalog.
File requirements: .csv only • Max 10 MB • Up to 1,000 frames per file
Column Guide
Column | Required? | What to Enter | Example |
Manufacturer | Required | The frame manufacturer's name | Ray-Ban |
Model | Required | The model name or number | RB2132 |
Eye Size | Required | Number only, in mm | 52 |
Bridge | Required | Number only, in mm | 18 |
Material | Required | One accepted value, spelled exactly as listed below | Zyl |
Color | Required | The color name or code | Black |
Temple | Optional | Number only, in mm | 145 |
A | Optional | Number only, in mm | 51 |
B | Optional | Number only, in mm (decimals are OK) | 37.6 |
Lens ED | Optional | Number only, in mm | 53 |
UPC | Optional | Digits only | 8052890830611 |
You can leave optional cells blank, but keep the column in the file.
Accepted Material Values
Material must match one of these exactly, including capitalization, spaces, and symbols like "&" and "/". For example, "zyl" or "ZYL" will cause the upload to fail. Enter it as "Zyl."
3D Printed
Carbon Fiber
Drilled & Grooved Rimless
Drilled Rimless
Grooved Industrial/Safety
Grooved Rimless
High Wrap
Horn
Industrial/Safety
Leather
Metal
Metal Grooved
Step/Shelf Bevel
Wood
Zyl
Common Mistakes to Avoid
Leaving the EXAMPLE row in. Delete it before you upload your file.
Adding units or text to number columns. Enter 52, not 52mm.
Using a Material that isn't on the list, or capitalizing it differently. Copy the value exactly as it appears above. For example, acetate frames should be entered as Zyl.
Leaving a required cell blank. Every row needs a Manufacturer, Model, Eye Size, Bridge, Material, and Color.
Letting Excel change your UPCs. Excel can turn long numbers into scientific notation (like 8.05289E+12) or drop leading zeros. Format the UPC column as Text before pasting in your UPCs.
Saving in the wrong format. Save or export as .csv, not .xlsx or .numbers.
FAQ
Q: What happened to Frame Lists?
Frame Lists have been replaced by Product Lists. Frames are now added directly to a Product List, alongside lenses, services, tints, and redo types. Learn more about Product Lists.
Q: I bookmarked the old Frames page, and it doesn't load anymore. Where did it go?
The old Frames pages have been removed. Click Catalogs → Frame Catalog in the left sidebar to find your frames, then click a frame to open its Frame Details page.
Q: Can we manage multiple frame lines?
Yes. Create separate Product Lists with different frames and assign them to different accounts. An ECP can have more than one Product List.
Q: Is there a limit to how many frames a lab can upload?
No. Labs have unlimited frame records.
Questions? Reach out to [email protected].