How Notification Preferences Work
Notifications are configured per user, not at the lab-wide level
Each notification can be enabled or disabled by checking or unchecking a box
Changes apply only to the logged-in user’s email notifications
Settings can be updated at any time
This gives teams flexibility while preventing unnecessary emails across the organization.
Accessing Communication Preferences
To manage your notifications:
Navigate to Settings
Select Communication Preferences
Review the list of available notifications
Enable or disable email notifications based on your workflow needs
Each notification can be toggled independently.
Available Email Notifications
Users can choose to receive email notifications for the following events:
Payment has been made
Autopay has been enabled or disabled
A new live chat request has been received
A new support inquiry has been received
Each notification can be toggled on or off independently.