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Add an ECP (Lab View)

Before adding an ECP, it’s important to confirm that the ECP should have access and to follow best practices for handling sensitive information.

Before You Begin

Because ECP access includes sensitive account and order information, please take a moment to review the following security reminders:

  • ⚠️ Verify Access Before Adding. Always confirm that the ECP is authorized to connect with your lab before adding them. If you’re unsure, contact your lab’s management team.

  • ⚠️ Handle Sensitive Information Carefully. Only share ECP account or contact details with approved internal personnel.

Steps to Add an ECP

  1. Log in to your Lab View account.

  2. In the upper right hand corner click the purple Add ECP button.

  3. In the modal that pops up, enter:

    • Account Name

    • Account Email Address

    • Account Number (with the lab)

    • Address Line 1 (start typing to search, then select the address to autofill; be sure this matches your records exactly)

    • Address Line 2 (optional; add a suite number, if applicable)

    • City, State, and Zip Code (filled in when you select an address)

    All fields are required except Address Line 2. Country is set to US.

  4. Click Add ECP once you've double checked the information is correct.

What Happens Next

After the ECP has been added, SpecCheck will immediately send them an email notification letting them know they can log in and access your lab!
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To control what the practice can order, open the account from the ECPs page and, on the Overview tab, click Assign Product List. If no Product List is assigned, SpecCheck uses what's in your lab's LMS. Learn more about Product Lists.

If the ECP reports that they haven’t received the email, ask them to check their spam or junk folder, or resend their welcome and/or password reset emails. Learn how to send these emails.

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