SpecCheck creates unique practice accounts based on the exact physical address entered during setup. If your lab partner grants access using an address that doesn't perfectly match your existing practice location, a duplicate location may be created. You can merge these locations by updating the address on the duplicate to match the correct one.

Click your practice name in the top bar, then click Switch Office and select the location with the incorrect or duplicate address. Each location in the list shows its address to help you tell them apart.

Tip: Make sure you know which address is correct before making changes.

While in the duplicate location, click Settings in the left sidebar, then Business Details.

Edit the address so it exactly matches your existing location, including punctuation, spacing, abbreviations, and any suite number in Address Line 2. Then click Save Changes. SpecCheck will automatically merge the duplicate into the correct practice account.

Need help with a merge or unsure which location is correct? Contact us at [email protected] and we'll walk you through it.