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Updating Your Payment Method + Re-Upgrade Your Account

If your payment for SpecCheck Pro fails, your account will automatically be downgraded to the Free plan. Don’t worry — re-upgrading is fast and easy.

Updated over a week ago

What Happens When a Payment Fails

  • If a Pro payment fails, your account is automatically downgraded to our Free plan.

  • You will lose Pro features while the account is on Free.

  • You will receive an email notifying you that the payment failed and that your account was downgraded.

How to Re-Upgrade (Quick)

  1. Open SpecCheck and click Unlock More on the dashboard, or go to Settings → Plans & Billing → Upgrade to Pro

  2. Add or update your payment method.

  3. Confirm the payment to re-activate Pro.

That’s it! Once the payment goes through your account will be upgraded back to Pro.

⚠️ Important Callout

Please Note: When an account is downgraded and then re-upgraded, all custom Standard user roles are reset. Please review and re-apply any team permissions after you re-upgrade.

Need Help?

If you have any questions or need help re-upgrading, email us anytime at [email protected].

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