How the Order Delay Window Works
The moment you hit "Submit" shouldn't be the moment you lose control. Delayed Orders gives your team a grace period to edit or cancel an order before it's officially sent to the lab, helping you stop costly errors before they happen.
Every user has an Order Delay Period, set to 5 minutes by default. When an order is submitted, SpecCheck waits for this time to pass before sending the order to the lab.
Catch and Fix Errors: Correct typos, missed coatings, or incorrect measurements you spot right after submitting.
Order Status: During the delay period, the order is marked as pending so you know changes are still possible.
Delay Period Options
Setting | Available Options |
Order Delay Period | 5, 10, 15, or 30 minutes; or 1, 4, 8, 12, or 24 hours |
How to Change Your Delay Period
Click Settings in the left sidebar.
Click Rx Orders.
On the Personal Settings tab, choose an option from Order Delay Period.
Click Save Changes.
Tip: This is a personal setting, so each team member can choose the delay that fits their workflow.
Benefits of Delayed Orders
Workflow Alignment: Hold orders until a manager can review them, or leave time for last-minute edits.
Peace of Mind: Have a reliable safety net to catch typos, incorrect measurements, or missing add-ons.
Complex Jobs: Give your team time to double-check specialty or high-cost jobs.
đ How to Cancel an Order During the Delay Window
If you spot an error during the delay and need to cancel the order, you can do so directly from your dashboard. To cancel a pending order:
Navigate to the Order Details page.
Click Edit Order or Cancel Order to make updates as needed.
â ď¸ Important Note: Once the Order Delay Period lapses, the order is automatically transmitted to your lab. After transmission, the "Cancel Order" button will no longer be available, and you will need to contact the lab directly to request a cancellation.